Terms & Conditions
E Squared Exteriors, LLC • Independence, Kentucky • Effective July 2026
Please review these terms before approving service. By accepting an estimate or authorizing work, the customer agrees to the terms below.
Submitting a quote request through this website does not create a binding agreement or guarantee an appointment. Work is scheduled only after the scope, price, and service date have been agreed upon.
1. Services and Estimates
Estimates are based on the visible condition, size, access, and information available when the property is assessed. The final price may change if the actual scope differs materially from what was described or visible. Additional work will not be performed without customer authorization.
2. Customer Responsibilities
Provide safe and reasonable access to the work area and an operable exterior water supply unless other arrangements are made.
Close windows and doors, secure pets, and remove or identify fragile, valuable, loose, or water-sensitive items.
Disclose known damage, leaks, electrical hazards, drainage problems, loose materials, delicate surfaces, or other conditions that could affect the work.
Ensure vehicles and personal property are moved far enough from the work area to avoid overspray or debris.
3. Existing Conditions and Limitations
Exterior cleaning can reveal pre-existing fading, oxidation, staining, cracks, deterioration, failed coatings, damaged mortar, loose paint, weakened wood, or other defects that were previously hidden by dirt or organic growth. E Squared Exteriors is not responsible for pre-existing damage or for damage caused by undisclosed defects, improper construction, failed materials, or ordinary deterioration.
4. Pressure Washing and Surface Cleaning
Results vary by surface age, composition, prior treatments, stains, weathering, and condition. Some rust, oil, battery acid, paint, fertilizer, irrigation, mineral, tannin, or other permanent stains may not be completely removable. Cleaning does not guarantee a uniform color when concrete, pavers, coatings, or repairs have aged differently.
5. Deck and Fence Cleaning
Wood and composite surfaces may have pre-existing splintering, soft areas, loose boards, failed stain, oxidation, or color variation. Cleaning may raise wood grain and reveal weathering. Staining, sealing, sanding, and repairs are not included unless specifically listed in the estimate.
6. Gutter Cleaning
Standard gutter cleaning includes removing accessible loose debris from the gutters and checking or rinsing accessible downspout openings as specified in the estimate. It does not include repair, resealing, realignment, underground drain clearing, removal and reinstallation of gutter guards, or correction of improperly installed systems unless specifically listed. Underground drains can remain blocked even when the above-ground downspout is clear.
7. Plants, Landscaping, Pools, and Property Protection
Reasonable precautions are taken around vegetation and adjacent property. Customers must identify delicate plants, pond or pool equipment, open water features, and any special concerns before service. Temporary spotting, runoff, or minor disturbance can occur during normal exterior cleaning. The customer should follow any watering or aftercare instructions provided.
8. Weather, Access, and Scheduling
Service dates may be rescheduled because of rain, lightning, extreme temperatures, unsafe conditions, equipment issues, or other circumstances beyond reasonable control. E Squared Exteriors may decline or stop work when conditions are unsafe or could cause property damage.
9. Payment
Payment is due upon completion unless the written estimate states otherwise. The customer agrees to pay the approved price and any authorized additions. Returned payments, chargebacks without good-faith notice, or overdue balances may be subject to reasonable collection costs and any fees permitted by law.
10. Cancellations
Customers should provide as much notice as possible when cancelling or rescheduling. A cancellation fee may apply when a crew has already traveled to the property, work has begun, or special materials were purchased, but only when communicated or included in the accepted estimate.
11. Photos and Marketing
Before-and-after photos may be taken to document the condition and completed work. Identifying information will not be intentionally displayed. Customers may request in writing before service that photos not be used for marketing.
12. Inspection and Concerns
The customer should inspect the work when completed and report concerns promptly. E Squared Exteriors must be given a reasonable opportunity to inspect and, when appropriate, correct workmanship concerns before the customer hires another contractor or seeks reimbursement.
13. Liability
To the fullest extent permitted by law, liability for a proven claim arising from the specific service is limited to the amount paid for that service, except where a different limitation is required by law. Nothing in these terms excludes liability that cannot legally be limited.
14. Contact
E Squared Exteriors, LLC
Independence, Kentucky 41051
859-739-1920
esquaredexteriors@gmail.com